Why Choose a Local Installer?

National brands have big marketing budgets. We have 10 years of actually installing heat pumps.

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MCS Accredited Gas Safe Registered No Subcontractors Trustpilot 4.7/5

Experience

Subcontractors

Point of contact

After grant

National Brand vs Local Installer

Same equipment. Same grant. Very different experience.

National Brands

Survey
Remote assessment or quick visit
Who installs
Subcontracted engineer you have never met
System design
Standardised packages
Aftercare
Call centre
Price
Online quote before seeing your home
Grant
They handle it

Local Installer (Us)

Survey
Detailed home survey with heat loss calculations
Who installs
Our own team. You meet your installer.
System design
Bespoke design for your specific property
Aftercare
Call us directly. Same team.
Price
Honest price after a proper survey
Grant
We handle it. Same process.

What We Actually Do Differently

Not marketing claims. Just how we work.

We survey before we quote

Remote quotes miss things. Wall construction, loft insulation, radiator sizes, pipework runs. We visit your home, run heat loss calculations room by room, and design a system that actually works. The price comes after we understand your property, not before.

No subcontractors

The team who designs your system installs it. The person who surveys your home is the person you can call if you have a question six months later. No middlemen, no strangers turning up on install day.

We are accountable

We are a local business with a local reputation. Our Google reviews are from real customers in Dorset, Hampshire, and Wiltshire. If something goes wrong, you know where to find us. We are not hiding behind a call centre.

Heating is our only business

We are not an energy company selling heat pumps as a side venture. We are not an online retailer. We are heating engineers. This is all we do, and we have been doing it for over 10 years.

Frequently Asked Questions

Honest answers about local vs national installers.

Are national installers cheaper?
Sometimes on paper. But remote quotes often change once they see the property. We give you an honest fixed price after a proper survey. No surprises on install day, no add-ons halfway through.
Do national brands use better equipment?
No. We install the same brands: Daikin, Grant, Vaillant, Samsung, Mitsubishi. The equipment is identical. The difference is in the survey, the system design, and who actually turns up to install it.
What about warranties?
Same manufacturer warranties. We offer 7 years on Grant and Vaillant. Aftercare is where local wins. You call us, not a call centre. If there is a problem, we come back. Same team who installed it.
Can I get the £7,500 grant with a local installer?
Yes. We are MCS certified, which is the requirement for the Boiler Upgrade Scheme. We handle the full BUS grant application on your behalf. The process is exactly the same whether you use us or a national brand.
How do I know you are qualified?
MCS accredited, Gas Safe registered, 10 years trading. Company number 12813076. We are not going anywhere. You can check our MCS certification, our Gas Safe registration, and our Companies House listing.
What areas do you cover?
Dorset, Hampshire, and Wiltshire. Bournemouth to Salisbury to Southampton. If you are within that area, we can survey your property and give you a proper quote.

What Our Customers Say

4.7 ★★★★★ on Trustpilot · 29 reviews

★★★★★

"From start to finish Alex and Marley were absolutely amazing. Brilliant, polite, punctual, clean and tidy."

Verified Customer · Nov 2025

★★★★★

"Swift, efficient, friendly, local people. Very favourable quote rather than the £4,500 from another company!"

David P · Nov 2025

★★★★★

"He was very professional, friendly and competent. By the time he left I had heating and hot water."

Katrina W · Oct 2025

★★★★★

"After gathering 5 quotes, Alex was polite, helpful and not pushy. His quote was competitive."

Nicola P · Apr 2021

★★★★★

"Alex and his team offer a far superior service well above others in the industry. Highly recommended!"

Richard G · Mar 2021

★★★★★

"Professional, not putting any pressure on. I am a very happy customer, these guys are the best!"

Verified Customer · Nov 2025

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No call centre. No pressure. Just an honest conversation about whether a heat pump is right for your home.

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