MCS Accredited Installers

Heat Pump Installation in Poole

MCS-accredited air source heat pump installation for homeowners in Poole. We handle the £7,500 grant, the design, and the full installation.

MCS Accredited Gas Safe Registered 0% VAT 4.7★ Trustpilot
Abode installer discussing a heat pump installation with a homeowner

Government grant

On heat pumps

Efficiency (COP 3+)

Expected lifespan

Simple Process

How it works

From first call to warm home in four simple steps.

1

Free Home Survey

We visit your home, assess the property, and calculate your heating requirements. No obligation, no pressure.

2

System Design

We design a system tailored to your home — the right heat pump, the right radiators, the right hot water solution.

3

Grant Application

We apply for the £7,500 Boiler Upgrade Scheme grant on your behalf. You'll get an Ofgem confirmation email.

4

Installation

Our qualified engineers install your system, typically in 2–5 days. We commission, test, and hand over.

Vaillant heat pump neatly installed in a garden setting
Why Switch

Why choose a heat pump?

Lower bills, lower carbon, longer lifespan than a boiler.

Lower Running Costs

Heat pumps are 300% efficient — for every 1kW of electricity, you get 3kW of heat. Typical savings of £500–£1,300/year vs gas, oil, or LPG.

£7,500 Grant Available

The Boiler Upgrade Scheme covers £7,500 of your installation cost. We handle the entire application — you just get the confirmation email.

20+ Year Lifespan

Heat pumps last over 20 years — nearly double a gas boiler. Less maintenance, no annual gas safety checks, fewer breakdowns.

Zero Carbon Heating

Heat pumps produce no on-site emissions. Pair with solar panels for virtually free, zero-carbon heating.

Future-Proof

The gas boiler ban on new builds starts 2025. Heat pumps are the future of home heating — get ahead of the curve.

0% VAT

Heat pump installations are VAT-free until 2027. That's a saving of up to £2,000 on a typical installation.

Heat pump installer explaining the system to a homeowner
Local Knowledge

Heat Pumps in Poole

Poole is home to some of Dorset's most desirable residential areas, from the harbour-side properties of Sandbanks and Canford Cliffs to the well-established family neighbourhoods of Broadstone, Parkstone, and Hamworthy. The town's housing ranges from 1930s semi-detached homes and post-war bungalows to large contemporary builds along the waterfront. Most properties in Poole are on the gas grid, and many homeowners are replacing boilers that are 15–20 years old with far more efficient air source heat pumps. Bungalows, which are particularly common in areas like Upper Parkstone and Broadstone, are ideal candidates for heat pumps due to their single-storey layout and typically generous garden space for an outdoor unit. The mild harbour-side climate ensures strong heat pump performance throughout winter, while the town's sheltered position reduces exposure compared to more windswept coastal locations. We regularly install heat pumps across all of Poole's residential areas and understand the specific requirements of the local housing stock.

Nearby areas we cover

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What Our Customers Say

Rated 4.7 on Trustpilot

Real reviews from real customers.

★★★★★

"I can not fault the people from day one till completion."

Paula Coslett
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★★★★★

"Swift, efficient, friendly, SMALL, local people. No expensive add on's!"

David Parkyn
via Trustpilot
★★★★★

"Alex and his team offer a far superior service well above others."

Richard Gladman
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Detached house with air source heat pump installed in the garden
£7,500 Grant

We handle the grant paperwork for you

The Boiler Upgrade Scheme pays £7,500 towards your heat pump installation. Combined with 0% VAT, most homeowners pay between £2,500 and £8,500 for a fully installed system.

We apply on your behalf, chase Ofgem, and deduct the grant from your invoice. You never have to claim it back yourself.

Got Questions?

Frequently asked questions

Straight answers to the most common heat pump questions.

How much does a heat pump cost?
A typical air source heat pump installation costs £10,000–£16,000 before the grant. After the £7,500 BUS grant and with 0% VAT, most homeowners pay between £2,500 and £8,500. The exact cost depends on your property size, whether radiators need upgrading, and the complexity of the installation.
Will a heat pump heat my home properly?
Yes — when properly designed and installed. We carry out detailed heat loss calculations for your specific property and design the system to meet your heating needs. Modern air source heat pumps work efficiently down to -20°C. Your home will be just as warm as with a gas boiler.
Do I need to change my radiators?
Not always. Heat pumps run at lower flow temperatures than boilers, so some radiators may need upsizing to deliver the same heat output. We assess every radiator during the survey and only recommend changes where necessary. Many homes need no radiator changes at all.
How long does installation take?
Most installations take 2–5 days. A straightforward swap from a gas boiler with no radiator changes might take 2–3 days. More complex installations involving radiator upgrades, new hot water cylinders, or extensive pipework can take up to 5 days.
Are heat pumps noisy?
Modern air source heat pumps operate at around 40–45dB — about the same volume as a fridge or a quiet conversation. Planning rules require units to be no louder than 42dB at the nearest property boundary. We position units carefully to minimise any impact.
Do I qualify for the £7,500 grant?
Most homeowners qualify. You need a valid EPC (we can arrange this), and the property must not be a new build. The grant is available for owner-occupiers, private landlords, and self-builders. Social housing is excluded. We check your eligibility during the free survey.

Ready to switch to a heat pump in Poole?

Get an instant estimate for your home — enter your postcode and see your costs in 60 seconds. Or call us to book a free survey.

Get instant estimate Call 01202 022735